Convio Common Ground Services
Common Ground is a comprehensive donor management system designed to help you get your job done. Quickly. Easily. Efficiently. And, with more flexibility than you ever thought possible. You can use it for all of your fundraising needs, including moves management, direct mail and multi-channel marketing, special events, volunteer, and other fundraising and outreach activities.
What makes it even more exciting: It’s built on the open technology platform, Force.com from Salesforce.com, allowing Convio to build a system that’s tailor-made for nonprofits while leveraging the robust functionality of a proven CRM platform. (Read about our services for Salesforce.com.)
We’re big fans of Common Ground. We find that our clients that use it see improvement in their fundraising operations, program efficiency, and mission management.
We’re also an authorized Convio Solution Provider for Common Ground. And, we provide input on the product roadmap, develop use-case scenarios so the software meets real-world needs, participate in testing, and write the product’s user documentation. You won’t find another nonprofit-focused consulting firm with deeper knowledge of Common Ground.
Here are just some of our services:
- Successful implementations — We’ve conducted dozens of database conversions to Common Ground, many of them for the most complex and sophisticated organizations using the system. And we do them on time and in budget.
- Common Ground assessment — We evaluate how you use Common Ground, identify bottlenecks and opportunities, and give you a clear plan for improving the system and its use.
- Data clean-up — We examine your list and report needs. We then design and implement a coding structure that will most easily support those needs. Finally, we clean up your data to fit the new structure.
- Getting information in — We design and document best practices for your organization, emphasizing efficiency and ease of use, and ensuring you’re using the system consistently.
- Supporting fundraising strategies — We enlist the most appropriate features to support your fundraising methods, such as direct mail, special events, and coordinating volunteers.
- Getting information out — We help you generate consistent, reliable mailing lists, letters and reports with ease by helping you take advantage of the powerful query and reporting tools that come with the system.
- Staffing (interim and ongoing) — When you need extra help, we serve as your Common Ground administrator. You get the lists, letters and reports you need to keep your fundraising going strong.
